Question 1

How to Apply Affirm Credit ?

Accepted Answer

                                                                                       **  Affirm Credit - Buy Now, Pay Over Time**

Cyrusher Sports has joined hands with Affirm to provide to its customers the options to purchase items with fixed monthly payment, further bettering the consumer experience.

Cyrusher sports customers can now choose at checkout whether they would like to pay with Affirm, the qualified applicants can choose from the fixed 3-, 6-, or 12-month payment plan with rates from 10-30% APR. The applicants will be prevented from tricks like deferred interest or hidden fees, no extra fees will be charged except fees for their purchase.

The cooperation between Affirm and Cyrusher makes the shopping experience simple and streamlined, and only a few pieces of personal information are needed to apply. Once a customer confirms their Affirm payment plan, Cyrusher will process their order.

||| Please note that currently Affirm Financing/ Monthly Payment Plan/ Installment Payment are only available for USA customers.

SHOP NOW: https://www.cyrusher.com

STEP 1

Fill your cart

Q: Customer Support United Kingdom

<img src="https://storage.crisp.chat/users/helpdesk/website/f647b0a9af965000/image_1pgs59h.png" alt="" /> Customer & Orders Support * Phone Support 07428 386990 (Now Only Support SMS Service) London Time: 1:00AM-10:30AM (9:00AM-6:30PM Beijing Time) * Email Support Email: customer@cyrusher.com * Facebook Messager Support <a href="https://www.facebook.com/CyrusherBikes">https://www.facebook.com/CyrusherBikes</a> * Live Chat Support Click orange color live chat button at LEFT page footer ${color}[#f40606]( If you are looking for technical support, please provide requested information as following) <ol> <li>Provide Purchased Channel, Order ID, Purchased Date, and Bikes Model to help us to track back your bikes' manufacture date and other key information quickly.</li> <li>Send Videos (or Videos links) or Images for the problem to help us check your bikes' issues shortly and you can have faster solutions. </li> </ol> Your emails will be replied to within 24 hours during the working days, however, it may be replied in 48 hours or longer if emails are received during the weekend or holidays.

Q: Customer Support United States & Global

<img src="https://storage.crisp.chat/users/helpdesk/website/f647b0a9af965000/image_1pgs59h.png" alt="" /> Customer & Orders Support * Phone Support (424) 279-4782 (Phone Call / SMS) Pacific Time: 6:00PM-3:30AM (9:00AM-6:30PM Beijing Time) * Email Support Email: customer@cyrusher.com * Facebook Messager Support <a href="https://www.facebook.com/CyrusherBikes">https://www.facebook.com/CyrusherBikes</a> * Live Chat Support Click orange color live chat button at LEFT page footer ${color}[#f40606]( If you are looking for technical support, please provide requested information as following) <ol> <li>Provide Purchased Channel, Order ID, Purchased Date, and Bikes Model to help us to track back your bikes' manufacture date and other key information quickly.</li> <li>Send Videos (or Videos links) or Images for the problem to help us check your bikes' issues shortly and you can have faster solutions. </li> </ol> Your emails will be replied to within 24 hours during the working days, however, it may be replied in 48 hours or longer if emails are received during the weekend or holidays.

Q: XF800 Assemble Instruction and User Manual

<h3 id="assemblinginstructionvideo">Assembling Instruction Video</h3> ${youtube}<a href="izghabajbu8">Cyrusher XF800 Electric Fat Bike Unboxing and Assembling Instruction 2019</a> <h3 id="usermanualdownload">User Manual Download</h3> <ol> <li><a href="https://www.cyrusher.com/data/1/products-files/Cyrusher%20XF800%20Fat%20Tire%20Ebike%202019%20User%20Manual-2019-7-2.pdf">Cyrusher XF800 User Manual</a></li> <li><a href="https://www.cyrusher.com/content/1/uploads/KT-LCD3-XF800%20-Computer-User-%20Manual-2019-08-11-Updated.pdf">Bike Computer User Manual</a></li> </ol>

Q: Why My Payment Was Denied ?

<ul> <li>Unsuccessful Card Payments</li> </ul> Debit and credit card payments can be unsuccessful for a number of reasons. If an error message appears on your screen after you try to pay, or if we confirm your payment has not been successful, then you have not been charged. <ul> <li>Single Order Payment Exceed 6,000 USD</li> </ul> Due to credit card payment collection agency's regulation,Cyrusher.com per order or single order payment should not exceed 6,000USD,otherwise, your payment will be rejected by the system. If you want to purchase more than 6,000 USD items by one single order, such as buying 3 pics Cyrusher XF800 ebikes at one time, we highly recommend you to split the order into 2 orders or even more. You can also use an alternative payment method - either contact us for a bank transfer or use Paypal. <ul> <li>Payment Declined By Your Bank</li> </ul> The most common reason for an unsuccessful card payment is that your bank has declined it. This means they have sent a 'Do Not Honour' response to Cyrusher Sports (CYRUSHER OUTDOORS SPORTING LIMITED) ,due to the oversea large amount transaction. It's normal for them to stop a payment that they might perceive to be unusually large or to a new and unknown recipient - just in case. The best way to resolve this is to give your bank a quick call, let them know it is you making this payment and that Cyrusher Sports (CYRUSHER OUTDOORS SPORTING LIMITED

Fill Cart or Buy Now

STEP 2

Choose how to pay

Choose Affirm to Pay

STEP 3

Make easy monthly payments

![Make Monthly Payment](https://storage.crisp.chat

Question 2

Customer Support United Kingdom

Accepted Answer

Customer & Orders Support

* Phone Support

07428 386990 (Now Only Support SMS Service)

London Time: 1:00AM-10:30AM (9:00AM-6:30PM Beijing Time)

* Email Support

Email: customer@cyrusher.com

* Facebook Messager Support

https://www.facebook.com/CyrusherBikes

* Live Chat Support

Click orange color live chat button at LEFT page footer

${color}[#f40606]( If you are looking for technical support, please provide requested information as following)

Provide Purchased Channel, Order ID, Purchased Date, and Bikes Model to help us to track back your bikes' manufacture date and other key information quickly.
Send Videos (or Videos links) or Images for the problem to help us check your bikes' issues shortly and you can have faster solutions.

Your emails will be replied to within 24 hours during the working days, however, it may be replied in 48 hours or longer if emails are received during the weekend or holidays.

Question 3

Customer Support United States & Global

Accepted Answer

Customer & Orders Support

* Phone Support

(424) 279-4782 (Phone Call / SMS)

Pacific Time: 6:00PM-3:30AM (9:00AM-6:30PM Beijing Time)

* Email Support

Email: customer@cyrusher.com

* Facebook Messager Support

https://www.facebook.com/CyrusherBikes

* Live Chat Support

Click orange color live chat button at LEFT page footer

${color}[#f40606]( If you are looking for technical support, please provide requested information as following)

Provide Purchased Channel, Order ID, Purchased Date, and Bikes Model to help us to track back your bikes' manufacture date and other key information quickly.
Send Videos (or Videos links) or Images for the problem to help us check your bikes' issues shortly and you can have faster solutions.

Your emails will be replied to within 24 hours during the working days, however, it may be replied in 48 hours or longer if emails are received during the weekend or holidays.

Question 4

Cyrusher XF700 Assembling Instruction

Accepted Answer

Assembling Instruction File

XF700 Assemble Instruction Manual

Bike Computer User Manual

XF700 Bike Computer User Manual

Question 5

XF800 Assemble Instruction and User Manual

Accepted Answer

Assembling Instruction Video

${youtube}Cyrusher XF800 Electric Fat Bike Unboxing and Assembling Instruction 2019

User Manual Download

Question 6

Why My Payment Was Denied ?

Accepted Answer

Unsuccessful Card Payments

Debit and credit card payments can be unsuccessful for a number of reasons. If an error message appears on your screen after you try to pay, or if we confirm your payment has not been successful, then you have not been charged.

Single Order Payment Exceed 6,000 USD

Due to credit card payment collection agency's regulation,Cyrusher.com per order or single order payment should not exceed 6,000USD,otherwise, your payment will be rejected by the system.

If you want to purchase more than 6,000 USD items by one single order, such as buying 3 pics Cyrusher XF800 ebikes at one time, we highly recommend you to split the order into 2 orders or even more.

You can also use an alternative payment method - either contact us for a bank transfer or use Paypal.

Payment Declined By Your Bank

The most common reason for an unsuccessful card payment is that your bank has declined it. This means they have sent a 'Do Not Honour' response to Cyrusher Sports (CYRUSHER OUTDOORS SPORTING LIMITED) ,due to the oversea large amount transaction.

It's normal for them to stop a payment that they might perceive to be unusually large or to a new and unknown recipient - just in case.

The best way to resolve this is to give your bank a quick call, let them know it is you making this payment and that Cyrusher Sports (CYRUSHER OUTDOORS SPORTING LIMITED

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